2009 Ford Flex Consumer Reviews

a great vacation ride

Written by: Victor Carter on 10/05/2009

Vehicle

2009 Ford Flex SE 4dr Wagon (3.5L 6cyl 6A)

Review

We bought this car in November,2008. We took it to Woodstock, Maine in the worst of weather with 5 adults and winter clothes, skis and such. We went to Niagra for the newyears fireworks show after skiing. Then we came home. We got 23.4 worst and 24.3 was our best milage. We drove it to Cape Cod to see the whales this spring. We got about the same milage. We had 5 adults and bagage for 10 days. My Wife and I took it to Moab, Utah and had a great time. We got 24.7 MPG on that trip. Only two people. I can't find anything I don't like about the car. You will not believe the power the V6 has!

Favorite Features

Blue tooth works well with little road noise coming over the phone. Rear heat and air. It looks soooo coool!

Suggested Improvements

It could ride a little better but I do not want to give up any of the handleing. It drives and hangs on the road like a sports car.

6 out 6 people found this review helpful

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Nice but a few problems

Written by: Chuck on 10/01/2009

Vehicle

2009 Ford Flex SE 4dr Wagon (3.5L 6cyl 6A)

Review

At first we thought the vehicle was great but as time goes on I noticed that the ride was alot harder than my previous Jeeps. I know everybody raves about the smooth ride but I can't get used to the hard ride in this vehicle. Also there is a rattle coming from the steering wheel when going over bumps, I think it is the horn button. Overall it is a good car and except for the hard ride and the rattle.

Favorite Features

Sync, roomy interior, styling, fuel economy

Suggested Improvements

Better ride quality, telescoping steering wheel.

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Good but already some problems

Written by: Jason on 09/21/2009

Vehicle

2009 Ford Flex SE 4dr Wagon (3.5L 6cyl 6A)

Review

Within 1500 miles of driving off the lot, our Flex started making a high pitch sound out of the back of the car. It can be heard about 30 ft away and recently has grown loud enough to be heard within the car [if the radio is off]. When we took the car in to be fixed the dealer told us that it was the fuel pump. They called Ford and Ford told the dealer that the pump it is within the fuel pumps specs to make a high pitch whistle - so tough luck. As mentioned before, the whistle is growing louder, so maybe when our ears start to bleed Ford may change their mind, until then I tell everyone who asks how much we regret the purchase.

Favorite Features

Interior space, comfortable seating.

Suggested Improvements

Customer service. Seems like Ford had a space to get ahead with the other Big 2 in bankruptcy, but they have just left us shaking our heads. Also, the Sync feature is all but useless. Our family plays a game where we say an artists name that is on our ipod and guess/laugh on how bad the response is

3 out 7 people found this review helpful

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Lovin it so far!

Written by: NewOwner-in-Orlando on 09/18/2009

Vehicle

2009 Ford Flex SEL 4dr Wagon (3.5L 6cyl 6A)

Review

Extremely comfortable with exception of the headrests which tilt too far forward. Easily remedied by reclining the seat slightly. I've had people ask me if they can peak inside the car because they love the outside and need to look further. Always lots of ooooooo's and ahhhhhhhh's. I've noticed I get the best gas mileage by using the setting with the display that shows when I'm driving in the most fuel efficient way. I drive mostly in town and get around 14 mpg. My husband on the other hand who is more of a hurry- to-the-traffic light kind of driver gets around 11 mpg. Highway average seems to be around 20mpg.

Favorite Features

The most comfortable seats of any vehicle we tested. Love the roominess, the Sync feature for handsfree, the "standard" outlet in the back, numerous cup holders, usb port for jump drives loaded with music, the list goes on and on!

Suggested Improvements

Change the headrest angle. If it's uncomfortable and the driver has to tilt their seat back further does it defeat the purpose for safety? Add a jack for headphones in the back.

2 out 2 people found this review helpful

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Windshield

Written by: claris on 09/14/2009

Vehicle

2009 Ford Flex SEL 4dr Wagon (3.5L 6cyl 6A)

Review

I have to agree with the other reviewer, I have had my Flex 1 month and have had the windshield crack 2 times! We were only going 20 miles an hour the last time. We don't live in rocky area and we were not going fast either time. Seems like some sort of defect in the glass, I have never had this happen before. I feel like my insurance co is going to start thinking I'm doing something shady! :) When we picked the car up at the dealer the Vista Roof glass was cracked and had to be repaired so technically we are on our 3rd glass repair in a month. We love the car other than that.

Favorite Features

roomy and fun

Suggested Improvements

Windshield - somethings up, never had a windshield crack this easy - 2 cracks in 4 weeks!

1 out 3 people found this review helpful

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Flexing my flex

Written by: jason weatherly on 09/13/2009

Vehicle

2009 Ford Flex SEL 4dr Wagon AWD (3.5L 6cyl 6A)

Review

Our dreams came true when my wife and I adopted our 4th child making us a family of six and too big for our vehicles. We always thought that the Flex was beautifully stylish so here was our chance to be practical and stylish with one vehicle. We now have plenty of room with style and comfort showing on everyone's face!

Favorite Features

Everything about the flex is tough but beautiful.

Suggested Improvements

Offer a matching luggage trailer.

1 out 1 people found this review helpful

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Drive a Flex and You will buy it, I did!

Written by: Randy from Quad City on 09/12/2009

Vehicle

2009 Ford Flex Limited 4dr Wagon AWD (3.5L 6cyl 6A)

Review

We love this car! We test drove the Flex and that was all it took to say "we'll buy it!" Our last car was a Toyota Avalon, but the Flex simply is a better ride. My wife and I are getting older so we wanted comfort, which the Flex excels at for both short trips around town and long trips when we visit our grandchildren 300 miles away. We use the built in Travel Link to check Live Weather Radar, Gas station prices and local movie listings! Cool! So many people have stopped us to ask about the Flex and told us they love the look! Even the 20 something bank teller at the drive through this week. Definitely a head turner with the white roof! Our friends all want to drive our car!

Favorite Features

Comfortable Interior, Incredible Ride, Sync hands free cell phone, Easy to get in and out because its low to the ground, Head turning looks, Power flip back 2nd row seats, 4 Sunroofs, 3 row seating for seven Adults. Weather radar, gas station prices and movie listings using the built in Travel Link.

Suggested Improvements

3 out 3 people found this review helpful

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Love our Flex

Written by: First time Ford on 09/08/2009

Vehicle

2009 Ford Flex Limited 4dr Wagon AWD (3.5L 6cyl 6A)

Review

We have been driving VW (she) and Audi (he) product for over 10 years now. We had our first baby and needed a lot more room for passengers (Mom & Dad, Grand-Ma & Grand-Pa plus baby),The Flex caught our eye; we loved the styling and pricing. The interior lighting is VERY cool, the seats are VERY comfortable, the cabin is quiet the AC is cold and strong. Have limited AWD with white roof / cinnamon body. I was disappointed to see the overspray of white paint when open rear hatch, no telescopic steering wheel. Overall, we think we will drive this Flex for many years, and will likely purchase another one when the time comes. Vista roof is a must. Cargo area (rear seats folded down) carpet not great

Favorite Features

Center console and controls - easy to use. Vista roof is very nice. Navigation with back-up camera is a must. Interchangeable interior lighting accents are fun. LOTS of cup holders and storage - well done! Courtesy lights under exterior mirrors are a life-saver.

Suggested Improvements

Telescopic steering wheel would be an asset. Paint quality control (overspray). Could use accent lighting in rear doors, to see where handles are. Fuel consumption not as good as I thought or expected. Middle row seat latches difficult to release. Middle seat belt does not always release easily.

1 out 1 people found this review helpful

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Ford hit it off real good...

Written by: Vinnie on 08/14/2009

Vehicle

2009 Ford Flex SEL 4dr Wagon (3.5L 6cyl 6A)

Review

This is a must ....We love our Flex,,,This car is smooth driving and great in handling not to mention how much room it has on the inside...Leaving for vacation in 2 weeks and we are really looking forward taking the Flex with all the room in it for 5 people we will all be very comfortable for the ride.

Favorite Features

Lots and Lots of room ... This is the easiest car to get in and out of with its oversize doors and being lower to the ground my mother who is 89 also has no problem getting in and out ...

Suggested Improvements

None at this time...

5 out 5 people found this review helpful

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Still loving it

Written by: chuck from kansas on 08/12/2009

Vehicle

2009 Ford Flex Limited 4dr Wagon (3.5L 6cyl 6A)

Review

Wrote my first review 11/08 when Flex was first purchased. Flex (Ford) has made a believer of me. I am a retired automobile sales representative and sold and drove imports.(Honda,Toyota, Nissan). Without hesitation, I would put the quality, reliability and ride of Flex against any of them. I keep looking to find some small flaw, but so far-nothing have shown. I couldn't see any way the Flex could have been improved, but Ford managed to do it with the 2010 Flex. I have never in my life been so impressed with any one car. P.S. I sold and drove the imports for almost 30 years.

Favorite Features

Size of navigation screen. Makes other ones appear to be the size of postage stamps. Outstanding 2nd row legroom. Ride is excellent.

Suggested Improvements

2010 Flex taking care of many of them.

9 out 9 people found this review helpful

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